Last Updated: August 2026

At Triza Enterprises, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and ship your purchases.

Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been dispatched, you will receive a shipping confirmation via your registered email address and/or WhatsApp, along with your tracking details.

Shipping Timeline

Estimated delivery times are:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–7 business days
• Remote Locations: 7–10 business days

Please note that delivery timelines are estimates and may vary depending on your location and courier service availability.

Order Tracking

After your order is shipped, you will receive a tracking link via your registered email address and/or WhatsApp. You can use this tracking number to monitor your shipment in real time.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before you complete your purchase.
• Any promotional offers for free shipping will be clearly mentioned on our website.

Preferred Delivery

If you have a preferred delivery date or special delivery instructions, please mention them in the Order Notes section during checkout. While we will do our best to accommodate your request, we cannot guarantee delivery on a specific date.

Delivery Delays

Delivery may occasionally be delayed due to factors beyond our control, including:

• Adverse weather conditions
• Public holidays
• Courier service disruptions
• Natural disasters
• Remote or restricted service areas
• Incorrect or incomplete shipping address provided by the customer

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and email address are accurate when placing your order.

Triza Enterprises is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Failed Delivery Attempts

If the courier partner is unable to deliver your order after multiple delivery attempts due to an unavailable recipient or incorrect address, the package may be returned to us. Additional shipping charges may apply for re-dispatching the order.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery by emailing triza.enterprises@gmail.com with:

• Your Order Number
• Photos of the product
• A complete unboxing video
• A brief description of the issue

Please refer to our Return & Refund Policy for complete details.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Triza Enterprises
Address: Medavakkam, Chennai – 600100, Tamil Nadu, India
Email: triza.enterprises@gmail.com
Phone: +91 8438741586